Does the front office staff have input into this. GSA (Guest Service Officer) has direct contact guests. Front Office Department. In this free course from Alison, learn about a variety of hotel management operations including the front office department and the housekeeping department. AIESEC has departments that are more popularly known as Functional Areas; FAs. According to Wikipedia the front office or reception is an area where visitors arrive and first encounter a staff at a place of business. In addition to these departments, hotels usually have a number of functional departments as well e.g. Sections of front office Door man Valet Chauffeur and car valet Lift attendant Parking area Left luggage room Guest safety locker Travel desk 5. The front office manager should instruct all new personnel in the front office about the staff in the marketing and sales department and what each person’s job. The Role of The Front Office A security program is most effective when all employees participate in the hotel's security efforts. The four major operational departments of a hotel are: housekeeping department, food and beverage service department, food production (kitchen) department, and front office department. All request of room reservation are received, and processed. Does the food and beverage department have a need to communicate with the front office. Front office staff play a paticularly important role. Usually restaurant personnel in … Front desk agent, door attendants, bellpersons, and parking attendantshave the oppurtunity to observe all persons entering or departing the premises. 1.1 Division of Front Office There are many part of division inside the front office department. Front office staff will deal with whatever question the visitor has and put them in contact with a relevant person at the company. HOUSEKEEPING DEPARTMENT The person of the section is called Receptionist. Function areas under The Front Office Organization Reception/Registration Section This section is located in the lobby. The functions of this section are:- Warmly received all […] In small hotels, the front office might be staffed by one person who does everything. The switchboard operator is a vital link in the communication between the prospective client and a salesperson in the marketing and sales department. On the other hand, all personnel in the department may be trained in customer assistance, since front office workers may have many duties, training all of them in customer service means that someone will almost always be available to help a guest. yes. These FAs are grouped broadly into Front Offices and Back Offices. 1. So in a finance company or investment bank, front office departments might consist of sales and trading, … Front Office… Simply put, front office staff are the people who directly generate revenue for the company. It also allocates the room and established the rates for different types of guests. The front office largely consists of client-facing roles. As the name suggests, the Front Offices are in charge of monitoring and delivering AIESEC's core product; the Exchange Programs. The functional role of the front office manager include(s) ... Room status is supplied by the housekeeping department. Front Office Department: This department performs various functions like reservation, reception, registration, room assignment, and settlement of bills of a resident guest and the front office department is considered as the nerve centre of a hotel.. MAIN FUNCTIONS OF FRONT OFFICE SECTIONS RESERVATIONS This section is the nerve centre of the department. 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