Back-House Operations Front Office staff conducts these operations in the absence of the guests or when the guest’s involvement is not required. Find the best colleges and universities in offering Diploma in Front Office Operations and Customer Care Management() in Kenya. This article covers topics such as – course details, duration, eligibility criteria, colleges & admission process, syllabus and career prospects. Eligibility. The five diploma courses are the core areas of food and beverage operations. Here’s a handy course overview for my readers –, Let us take a closer look at the course details –. Front office management is the main aspect of this industry and it requires lots of management, etiquette, as well etiquette required for efficiency. I want to do this course but I am 10 passed only…if eligible…then How could I get admission in your institute, Exhaustive list of courses after 12th (all streams), Missed Call Balance Enquiry numbers of all major banks. A diploma in front office management is an undergraduate diploma that is taught mostly to hospitality management students. Excellent communications skills are therefore required and are developed within the apprentice through a range of practical role-playing activities. Bachelors Degree Full Time Courses in Front Office Operations . This sector is growing at a healthy rate in India. Despite the minor change in the names of the above mentioned courses, it is safe to say that each of them share the same core subjects and fundamentals. Diploma in Front Office Operations at DBIHM, affiliated to National Council for Hotel Management & Catering Technology (NCHMCT), through advanced industry-oriented course curriculum, and skilled and dedicated professionals offer candidates complete knowledge and of the nuances and the daily activities of the field and inhibiting qualities like supervision, leadership, organization, and management in the … Related Links: Examination Timetable. Eligibility criteria varies from one institute to another. Equator Institute of Technology and Professional Studies, Certificate in Plumbing & Pipe Fitting(Plumbing & Pipe Fitting), Certificate in Electrical and Electronics Engineering(Electrical and Electronics Engineering), Certificate in Auto Electrician/Motor Vehicle Electrial(Auto Electrician), Certificate in Motor Vehicle Mechanics(Motor Vehicle Mechanics), Certificate in Fabrication, Welding & Fitting(Fabrication), Diploma in Institutional Management(Institutional Management), Higher Diploma in Photogrammetry & Remote Sensing(Photogrammetry), Higher Diploma in Cartography(Cartography), Higher Diploma in Land Surveying(Land Surveying), Diploma in Map Reproduction(Map Reproduction). Overview. Institute of Commercial Management | Qualification Subject. Download colleges brochure, read questions and student reviews. Course duration usually varies from one institute to another. For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business. View 144 Diploma in Front Office Management courses in India. Visit our website to learn more about this and our other qualifications. This portal is managed by educational consultant Arun Kallarackal and his team. Certificate in Front Office Operations and Administration at Kenya Utalii College (KUC) - Main Campus, Off Thika Road Course Details, Length, Entry Requirements and Application Procedure Regardless of the star rating of the hotel or the hotel type, the hotel has a front office as its most visible department. The course duration could be anywhere between 1 to 3 years. This fast-paced course is specifically designed to answer this and other important questions for those who work as an organization’s first-impression representative at the front desk. It emphasizes the importance of high standards in personal qualities and the provision of customer service. Below are come of the possible career openings for those who successfully complete the course. patients, handle front office operations and be a resource for your colleagues. On completion of this programme you will be able to: It emphasizes the importance of high standards in personal qualities and the provision of customer service. Details of Diploma in Reception Operations & Services (Front Office) which includes Diploma in Reception Operations & Services (Front Office) Syllabus, eligibility, duration, institutes and job options. The course places great emphasis upon the apprentice understanding how to cope with demanding guests and how to handle complaints and the diverse issues that may arise in front office operations. Select a series from the options below or scroll down to view past papers, examiner reports and marking schemes from past examination series in your selected subject. The International Front Office Operations & Administration Certificate provided by the Air Travel & Related Studies Center is a Blended Learning Certificate that takes place in Rhino Park Road, Karen. It is a job oriented Diploma course. Numerous private and government run institutes across India are offering Diploma in Front Office Operations course to students. Front Office Operations & Administration can be studied as a single subject or as part of one of our Professional Qualifications. The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. New opportunities are being created each day. Depending upon the institute, the admission process could be direct or merit based. Swiss Diploma in Hotel Operations Management. Subscribe for daily updates related to career, courses and more! Administrative Skills Course. It caters to the needs of 12th pass students, Graduates as well as Postgraduate candidates! Front Office Operation Course This certificate course will facilitate intensive training for computerized reservation system operations and general management of reception, information and concierge desks in hotels and other tourism-related enterprises. In short, this portal satisfies all of your needs related to Education and Career Guidance! Ensuring preferences of the guest to give a personal touch to the service. Exam Body: ICM. Apply now to reserve your place. Find all course details such as study duration, major … As per surveys conducted to assess requirement of trained manpower for the hospitality sector, it has been established there is greater demand for skilled manpower rather than for managers. Apnaahangout.com is dedicated to students as well as their parents! MEDICAL OFFICE ADMINISTRATION DIPLOMA AT BROOKLINE COLLEGE Prepare today for a rewarding career tomorrow. Add a university which offers this course. Below are come of the possible career openings for those who successfully complete the course.- Secretaries- Receptionists- Typesetters- Personal assistants- Secretarial Trainers- Call Center Operators- Copy Typists- Customer Service Assistant, We need a few details from you so as to suggest relevant institutes, © 2008-2021 by KenyaPlex.com. The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. Some of the common recruiters/places where one may find a job are –. Front office staff deals with whatever question the visitor has, and put them in contact with a relevant person at the company. It emphasizes the importance of high standards in personal qualities and the provision of customer service. The Front Office Operations and Administration Diploma provided by the United Africa College - UAC is a On Campus Diploma that takes place in K.C.S Building 4th and 12th Floor Along Mama Ngina Street Opposite Hilton Hotel - P.O Box 46933-00100 Nairobi Kenya. Try to select an institute that has an experienced faculty, sound infrastructure, good training facilities and placement assistance. The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. Top B.Arch. I want to do this course . It is a job oriented Diploma certificate course. Diploma in Front Office is speciality course of 12 months in Managing Front office Operations across all Hospitality Sectors, Student in this course is 03325606677 / 8420754790 info@jbihm.com Facebook 4.1.6 Industrial Training (III or IV Semester of B.Sc in Hospitality & Hotel Administration): ... One and Half Year Diploma in Front Office Operations; and One and Half Year Diploma in Bakery & Confectionery. Diploma in Front Office and Operations. Medical Office Administration is the front line in all medical offices, it is very patient focused and interactive, without the clinical skills required for Medical Assistants. Entry Requirements: KCSE D Plain. ... Advanced Diploma in Public Relations and Public Administration. The main aim of this course is to instill sector-specific skills – related to the hospitality sector – in students. PROGRAM LOCATIONS: BrooklineCollege.edu WHERE BROOKLINE MEDICAL OFFICE ADMINISTRATION GRADS ARE WORKING • Hospitals Colleges in Maharashtra: Admission, Fees, Details & More, Top MBA Colleges in Karnataka: Admission, Fees, Details & More, MD Dermatology Colleges in Tamil Nadu: Seats, Admission & Details, Diploma in Hotel Front Office and Accommodation Management, Eligibility Criteria: 10th or 12th passed (depending upon the institute), Introduction to tourism and hospitality sector, Reservation (room, hotels, reservation systems, computerized reservations), Reception (receiving guests, registration, communication, etiquette, guest management, key handling), Information about the hotel and city postal regulations. Diploma In Front Office Management allows the young proficient students to actively learn the front office operations management and gain administration skills. The Course duration is for 36 weeks followed by 24 weeks of Industrial Training. diploma in front office operation and administration (icm) This program introduces the trainee to the system and procedures required for front office operations.it emphasize the importance of high standard in personal good qualities and services provided. Diploma in Front Office Operations course is also known by other names such as – Diploma in Hotel Front Office Operations Diploma in Hotel Front Office Management Diploma in Hotel Front Office and Accommodation Management Let us check out the course details now. Some institutes also offer 6 months long training course. Check all the details of this 1 translation missing: How does the person manning the front desk of an office or business handle several people simultaneously with professionalism and poise? Colleges Offering Diploma in Front Office Operations(Front Office Operations) Skynet Business College, Nairobi Course Name: Diploma in Front Office Operations & Administration. Management Application and Specialization. Some institutes are also known to accept 10th passed students. Compare colleges on fees, eligibility, placements and other details. Contact Brookline College at 888.337.9003 now! This programme provides you with the skills required for employment in a receptionist, front office, or administration role within a modern office environment. All Rights Reserved | Home | About Us | Contact Us | Copyright | Terms Of Use | Privacy Policy | Advertise, Diploma in Front Office Operation & Administration(Front Office). It can be classified as a vocational course that focuses on the hospitality sector. This is a job oriented diploma course. The above mentioned subjects form the core of Diploma in Front Office Operations course. Each course trains students and turns them into skilled hospitality professionals who are capable to don the role of a front office executive, manager or staff. Past Papers and Mark Schemes: Front Office Operations & Administration. Year 2. It is open to 12th pass students of +2 system who must have studied English language as one of the subjects. Front Office Operations & Administration. In this article, we will have an in-depth analysis of Diploma in Front Office Operations course. The main aim of this portal is to provide accurate details about professional courses, careers, colleges, entrance exams etc. Most institutes accept students who have passed 10+2 class. Duration: 6 Months. DIPLOMA IN FRONT OFFICE OPERATIONS (For Registration & Fee Details please Contact 0092-321-1222296) The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. A student, who has failed in one or more papers / subjects, shall be placed under reappear category. +91-8467988800 Toggle navigation Check all the details of this 9 months Pass with 50% (GEN) / 45% (SC/ST) aggregate marks in 10+2 or equivalent. Apart from the hospitality sector, jobs are also available in allied sectors such as travel, tourism, food and beverages production. Bachelor of Business Administration (Office Administration) University of Eastern Africa Baraton Main Campus - Baraton. In the above mentioned setups, Front Office Operations professionals may don roles such as –. How to do? Make sure that you choose an institute that is approved and recognized by the appropriate authorities. Can I still do this course? I am 40 years old. Brookline College prepares students in the Medical Office Administration diploma program to take certification and/or licensure exams related to their program of study. Please guide me. The candidates who are willing to take up this course should possess the eligibility criteria as they must have completed either 10th or 12th education with a minimum aggregate score of 55%. Diploma in Front Office is a 6 month to 1.5-year course that has in-depth analysis in front-office operations. ... Acquire expertise in rooms division, consisting of front office operations and housekeeping. This diploma course is a very common and general aspect of the hospitality industry. The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business. After completing the course, candidates will be able to find work in the hospitality sector. DIPLOMA IN FRONT OFFICE OPERATIONS COURSE . Front Office Department is the face and as well as the voice of a business. Qualifications. Contact us and one of our course specialists will be able to speak to you one-on … These operations involve activities such as: Determining the type of guest (fresh/repeat) by checking the database. This vocational course caters to the needs of the thriving hospitality sector. #B.Sc In Hospitality & Hotel Administration # Diploma in Food production # Diploma in Food & Beverage Service # Diploma in Front Office Operations # Diploma in Housekeeping # Diploma in Bakery & Confectionary (Proposed to be Introduced in the F/Y 2021-22) # Craftsmanship Certificate Course in Food Production & Patisserie The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business. A handy course overview for my readers –, Let us take a closer look the. 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